PRIVACY POLICY — AGE OF WUSHU MOBILE

 

Last Updated: [28/11/2025]

 

This Privacy Policy explains how Age Of Wushu Mobile ("we", "us", "our", "the Company") collects, uses, discloses and protects your information when you use our mobile game, website, and related services (collectively, “Services”).

 

By downloading, accessing, or using the game, you agree that you have read and understood this Privacy Policy.

If you do not agree with the terms, please discontinue using the Services immediately.

  1. Information We Collect

We may collect the following categories of information to operate and improve our Services:

1.1 Personal Information You Provide

Name or nickname

Email address

Phone number (if used for login or recovery)

Account ID / User ID

Payment information (processed securely through Google Play / App Store – we do NOT store full card details)

1.2 Automatically Collected Information

Collected through SDKs, analytics, and server logs:

Device information (model, OS version, device ID, IP address)

Login time, gameplay activity, interaction data

Crash logs and performance analytics

Country, language, and time zone

Advertiser identifiers (IDFA, GAID – if ads are used)

1.3 In-Game Activity

Character name, level, items

Chat logs (for safety & moderation)

Transaction history

Violation records (hack/cheat logs)

1.4 Information from Third-Party Platforms

If you log in using Google, Apple, Facebook, etc.:

Basic profile information (name, email, avatar)

Social ID

We only collect data permitted by each platform.

1.5 Children’s Data (Under 13)

For users identified as children:

We do NOT collect precise personal data

We do NOT show personalized advertising

We comply with COPPA and regional child protection laws

Parents may request deletion of a child's account (see Section 9).

  1. How We Use Your Information

We use the collected data to:

Create and manage your game account

Deliver gameplay services

Detect and prevent cheating, hacking, and fraud

Improve stability, performance, and user experience

Facilitate customer support

Process purchases and prevent refund abuse

Ensure compliance with laws and community safety

Provide non-personalized advertisements (if applicable)

Protect players and maintain a safe game environment

We do NOT sell your personal data.

  1. Sharing & Disclosure of Information

We may share your information only with:

3.1 Service Providers (Third-Party SDKs)

For analytics, crash reporting, ads, cloud hosting, etc., such as:

Google Play Services

Google Firebase

Apple Services

Facebook SDK (if used)

Payment providers

Cloud servers & content delivery networks (CDN)

All partners comply with data privacy regulations.

3.2 Legal Requirements

We may disclose your information if required by:

Law enforcement

Court orders

Fraud or violation investigations

Protecting users or our game

3.3 Business Transfers

In case of merger, acquisition, restructuring, or transfer of assets.

We never share your passwords or sensitive financial information.

  1. Use of Cookies & Tracking Technologies

Our game and website may use:

Cookies

Analytics trackers

Advertiser identifiers

Local storage

These help improve performance, detect abuse, and enhance your gameplay experience.

Users may disable cookies via browser or device settings.

  1. Data Security

We use industry-standard measures to protect your data:

Encryption during transmission (HTTPS/SSL)

Secure storage

Access controls & authentication

Regular security audits

No system is 100% secure, but we take all reasonable steps to safeguard your information.

  1. Your Rights

Depending on your region (GDPR, CCPA, PDPA…), you may have the right to:

Access your personal data

Correct or update data

Request deletion of your account

Withdraw consent

Restrict processing

Request a copy of your data (Data Portability)

Opt-out of personalized ads

To submit a request, contact us (see Section 11).

  1. Data Retention

We retain data only as long as necessary for the purposes described:

Active accounts: data is retained for service operation

Inactive accounts: we may delete after a certain period

Bankruptcy/fraud logs: retained as required by law

Child accounts: minimal retention according to COPPA requirements

Users may request deletion at any time.

  1. Children’s Privacy (Under 13)

We comply with COPPA and other child-protection laws.

For child users:

No personal data is collected without parental consent

No personalized ads

No behavior-targeted analytics

Strict content moderation

Parents may request:

Review of child’s data

Removal of data

Termination of the child’s account

Contact: See Section 11.

  1. International Data Transfers

Your information may be stored or processed in multiple regions.

We ensure protections comply with:

GDPR

Standard Contractual Clauses (SCC)

Local data protection laws

  1. Changes to This Privacy Policy

We may update this policy from time to time.

When updates occur, we will:

Post the new version on our website

Update the “Last Updated” date

Continued use of the Services means you accept these changes.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to request data deletion:

Fanpage: https://www.facebook.com/aowmcambodia

Email: [your support email]

Company: [Your Company Name]

Address: [Your Company Address]

We respond within 7 days on weekdays.